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  1. #1
    Community Management Sean's Avatar
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    Why can I not access the Kickstarter forum?

    If you registered for the Stoic community using the same email address you use in Kickstarter and you are indeed a backer for The Banner Saga, you should automatically be joined to the Kickstarter group when you verify your account (via the activation link emailed you). This gives you access to the private Kickstarter forum as well as labels you a "Backer" and gives you the Kickstarter Green for your Display Name. If you did this and it didn't work, let us know.

    If you are a backer but registered with a different email address in the Stoic community, contact us and we'll simply have to verify who you are and get your account updated with the proper privileges in here.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  2. #2
    Hrm. I made my forum account and used my e-mail, but since I was accessing kickstarter through my facebook account it isn't letting me go to the kickstarter forum. >_<

  3. #3
    Community Management Sean's Avatar
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    Quote Originally Posted by Minion135 View Post
    Hrm. I made my forum account and used my e-mail, but since I was accessing kickstarter through my facebook account it isn't letting me go to the kickstarter forum. >_<
    You should be all fixed up now! Let me know if you're still having issues accessing it.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  4. #4
    I never got an activation email. Is there any way to resend it?

    Thanks! Fixed now.
    Last edited by tjablin; 04-30-2012 at 09:15 PM.

  5. #5
    Community Management Sean's Avatar
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    Quote Originally Posted by tjablin View Post
    I never got an activation email. Is there any way to resend it?
    Just kicked the system and it's sending you a new one as I type this! If you don't see it in your inbox, please check your spam/junk folder just in case it went there instead.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  6. #6
    Quote Originally Posted by Sean View Post
    You should be all fixed up now! Let me know if you're still having issues accessing it.
    Yep, I'm all set now! Thank you!

  7. #7
    Quote Originally Posted by Minion135 View Post
    Hrm. I made my forum account and used my e-mail, but since I was accessing kickstarter through my facebook account it isn't letting me go to the kickstarter forum. >_<
    This same issue is happening with me. I'm glad to see how swiftly these issues seem to be taken care of. :-)

  8. #8
    Community Management Sean's Avatar
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    Quote Originally Posted by Donasin View Post
    This same issue is happening with me. I'm glad to see how swiftly these issues seem to be taken care of. :-)
    Just PM me with the email address you're Kickstarter Account is attached to and we'll get you set right up!
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  9. #9
    I dont see the kickstarter forum either =(

    EDIT: oooh! my name is green! but where is the kickstarter forum? i must be blind! ...

    no, cant be. I just had an eye exam and its all good! must be mad then

    EDIT2: ooohhh! I just realized that there is one more higher level of the forums! duhhhhhhhh!! all good now =)
    Last edited by noelho; 04-30-2012 at 09:49 PM.

  10. #10
    Backer RandomSalesman's Avatar
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    I too, am unable to access the kickstarter forums.

  11. #11
    Backer jeicebarton's Avatar
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    Haven't gotten an activation email to let me into the Kickstarter forums since signing up. I double-checked my spam and junk email folders...and made sure I used the same email as I used for Kickstarter. If you could please help it would be greatly appreciated. Thanks!

  12. #12
    Community Management Sean's Avatar
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    Quote Originally Posted by RandomSalesman View Post
    I too, am unable to access the kickstarter forums.
    Quote Originally Posted by jeicebarton View Post
    Haven't gotten an activation email to let me into the Kickstarter forums since signing up. I double-checked my spam and junk email folders...and made sure I used the same email as I used for Kickstarter. If you could please help it would be greatly appreciated. Thanks!
    Both of you are in the same boat. I'm sending you new activation emails now. Should be there by the time you read this.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  13. #13
    Quote Originally Posted by Sean View Post
    Both of you are in the same boat. I'm sending you new activation emails now. Should be there by the time you read this.
    i got the same identical problem, can you help me?

  14. #14
    Community Management Sean's Avatar
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    Quote Originally Posted by TheBobWiley View Post
    I signed up the other day but I believe I may have deleted my activation email in my spam folder :\
    Just double reminding/checking that you guys know I'm a backer when you send the email since I used Facebook to connect on kickstarter. Thanks in advance!
    Quote Originally Posted by Diego View Post
    i got the same identical problem, can you help me?
    Just forced the system to send you both a new activation code. You should see it in your inbox; if you do not, please check your spam/junk folders.

    Let me know if that works!

    Quote Originally Posted by bast_imret View Post
    Just confirmed that I registered with the same email address as my kickstarter account but I can't get I either. Thanks.
    I've confirmed your information and upgraded your account. You should be able to access the Kickstarter group now.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  15. #15
    Backer jeicebarton's Avatar
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    Got the email & it's working now. Thanks tons, Sean!

  16. #16
    I am a kickstarter too but i was connected to kickstarter with my facebook >< I can't access the kickstarter private forum even though i have registered
    Last edited by Hellchild007; 05-01-2012 at 01:24 AM.

  17. #17
    I signed up the other day but I believe I may have deleted my activation email in my spam folder :\
    Just double reminding/checking that you guys know I'm a backer when you send the email since I used Facebook to connect on kickstarter. Thanks in advance!

  18. #18
    I used my Facebook log in, and cant get in.
    Thanks for the help

  19. #19
    Tried making an account, using my kickstarter email, today when I saw the update that the forum's were back up. And then they went down mid sign up process. Went to try it again just now to find it had made the account but I had no kickstarter access or email to gain it.

    Edit: and its fixed, thanks Sean.
    Last edited by Echlir; 05-04-2012 at 07:40 PM.

  20. #20
    I also used the same email address and did get an verification email which i followed but i do not have access the the kickstarter forum. I did do this before the forums went down could that be part of the problem?

    thanks for the help

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