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  Click here to go to the first staff post in this thread.   Thread: Why can I not access the Kickstarter forum?

  1. #81
    Community Management Sean's Avatar
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    Quote Originally Posted by Sylvan View Post
    I seem to be having an issue accessing the Backer forum as well. I received a confirmation email when I registered (to the same email account I use for Kickstarter) and followed the link. However, I appear to not have the required permission to access the forums. I can see it exists, but I just can't access it. Care to help a Viking out?

    Thanks in advance!

    Edit: Not sure what kind of data you are collecting on the issue since a few people seem to be having various issues, but if it helps, I registered in the early AM on May 1st... shortly after the servers came back from the crash.
    Found your account in the Kickstarter and have upgraded this account to have the proper access. You should be good to go now!
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  2. #82
    need kickstarter access as well

  3. #83
    Community Management Sean's Avatar
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    Quote Originally Posted by salesninja View Post
    need kickstarter access as well
    You should be good to go now!
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  4. #84
    Hmm, I would be happy to get the kickstarter access as well. I used the same email address as with kickstarter but somehow I never received an activation email.

  5. #85
    Community Management Sean's Avatar
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    Quote Originally Posted by GSoda View Post
    Hmm, I would be happy to get the kickstarter access as well. I used the same email address as with kickstarter but somehow I never received an activation email.
    I've gone ahead and forced the verification and upgrade for your account. You should have the proper access now.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  6. #86
    i used the same email as my kickstarter but never got a verification email, any help would be great

  7. #87
    I used my Facebook log in, and cant get in.
    Thanks for the help

  8. #88
    Tried making an account, using my kickstarter email, today when I saw the update that the forum's were back up. And then they went down mid sign up process. Went to try it again just now to find it had made the account but I had no kickstarter access or email to gain it.

    Edit: and its fixed, thanks Sean.
    Last edited by Echlir; 05-04-2012 at 07:40 PM.

  9. #89
    I also used the same email address and did get an verification email which i followed but i do not have access the the kickstarter forum. I did do this before the forums went down could that be part of the problem?

    thanks for the help

  10. #90
    Community Management Sean's Avatar
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    russell, Skyth2nd, Echlir, Drakkar - I've gone in and forced your accounts to be verified (those that needed it) and upgraded each of you to the Kickstarter group.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  11. #91
    I hate to be a bother, but I never received a verification email or backer status when I registered, possibly because the process got interrupted part way through. Apparently my account was made but the verification email wasn't sent out.

  12. #92
    Community Management Sean's Avatar
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    Quote Originally Posted by Bost View Post
    I hate to be a bother, but I never received a verification email or backer status when I registered, possibly because the process got interrupted part way through. Apparently my account was made but the verification email wasn't sent out.
    Also fix't!
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  13. #93
    I'm sorry you have to go through all this trouble, but I didn't get any verification email either. (In fact, I thought I hadn't even managed to create my account yesterday but apparently it did get that far before throwing an error.)

  14. #94
    Community Management Sean's Avatar
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    Quote Originally Posted by eriktorbjorn View Post
    I'm sorry you have to go through all this trouble, but I didn't get any verification email either. (In fact, I thought I hadn't even managed to create my account yesterday but apparently it did get that far before throwing an error.)
    No problem! Found your account in Kickstarter and used that to verify and upgrade your community account. You should be good to go now.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  15. #95
    Quote Originally Posted by Sean View Post
    No problem! Found your account in Kickstarter and used that to verify and upgrade your community account. You should be good to go now.
    Thanks, it worked.

  16. #96
    I haven't received a verification e-mail either, sorry to say.

  17. #97
    Community Management Sean's Avatar
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    Quote Originally Posted by tah905 View Post
    I haven't received a verification e-mail either, sorry to say.
    I've forced it to confirm your account and upgrade it - you should now have access to all the forums including the Kickstarter area.

    - Sean
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  18. #98
    No verification e-mail for me, either. Thanks for looking into it!

  19. #99
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    Hi, sorry to bother, it seems people are posting to this thread about not getting their verification email. I'm a kickstarter backer and have not received this email and unable to access the backer areas of the form as well.

    Any help is appreciated.

  20. #100
    Community Management Sean's Avatar
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    Quote Originally Posted by Zenrin5 View Post
    No verification e-mail for me, either. Thanks for looking into it!
    Quote Originally Posted by sammander View Post
    Hi, sorry to bother, it seems people are posting to this thread about not getting their verification email. I'm a kickstarter backer and have not received this email and unable to access the backer areas of the form as well.

    Any help is appreciated.
    I was able to verify both of your accounts and forced them to be activated and upgraded. Let us know if there is anything else we can assist you with.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

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