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xii7
02-08-2016, 08:56 PM
Hi,

I just noticed that The Banner Saga will not work on my iPhone 6 with iOS 9.2.1

The red Stoic Studios load but there's just a black screen after that.

I've deleted the app and re-downloaded fresh but the problem persists.

Is this a know bug?

Aleonymous
02-12-2016, 10:41 AM
Hello. Can't help with that. Better email stoic support directly at help-ios@stoicstudio.com

stoicmom
02-15-2016, 07:06 AM
Oh my! Please do as Aleo guides!! and good luck xii7!!

StoicProducer
10-04-2016, 10:41 AM
In case anyone else finds their way here searching for a solution: In most cases, freeing up extra space on the device and re-downloading the game will resolve the issue.

anetaepetrovy6852
02-13-2017, 06:20 AM
Yes

I forgot that I had already reported this problem during my first tests with ROSA

Now ROSA LTS is the main distribution on my desktop but unfortunately, this problem is still here

kennygarg
05-09-2018, 05:08 AM
Updated my iPhone 7 to iOS 11.4 and now when I open Banner Saga is display a black screen on startup and crash itself :/

Aleonymous
05-09-2018, 07:35 AM
Updated my iPhone 7 to iOS 11.4 and now when I open Banner Saga is display a black screen on startup and crash itself :/

Sorry to hear that. Have you tried re-installing etc? If nothing works, please email stoic support directly at help-ios@stoicstudio.com

Khatie
05-14-2018, 10:20 AM
@kennygarg if you haven't already written to support, please do so. You should make sure you have at least 5GB free on your phone to install and run the game properly and try to be in a place with strong data. Thank you.