Page 1 of 2 1 2 LastLast
Results 1 to 20 of 27

Thread: Haven't received any emails regarding the beta keys/instructions/client

  1. #1

    Haven't received any emails regarding the beta keys/instructions/client

    I received the Kickstarter email saying that the backers were supposed to get beta keys and all, but I never received this email.

  2. #2
    Superbacker Gatts's Avatar
    Join Date
    Oct 2012
    Posts
    1
    Same problem here, i didnt receive my key/invite to the beta, hope you can fix this soon ! Thank you !

  3. #3
    Same here guys

  4. #4
    I have the same problem.

  5. #5
    I registered late, but I didn't get a key either.

  6. #6
    Same here, no email with key or instructions

  7. #7
    Backer Danfer's Avatar
    Join Date
    Aug 2012
    Location
    Italy
    Posts
    1
    Same here

  8. #8
    Developer raven2134's Avatar
    Join Date
    May 2012
    Location
    Manila, Philippines
    Posts
    1,061
    Hi guys, for those with green forum ID's I believe you're already registered on the forums as kickstarter backers, so please refer to this https://stoicstudio.com/forum/showthr...r-forum/page16 bottom of the page, where you'll see community manager Sean's post.

    For those with grey forum ID's I think your accounts aren't registered here as kickstarter backers, which is why you haven't gotten the key yet. Is the email you registered on the forums the same as your kickstarter account? Please get community Manager Sean's attention so he can sort your accounts out.

  9. #9
    Community Management Sean's Avatar
    Join Date
    Apr 2012
    Location
    Austin, Texas
    Posts
    485
    All of the above accounts that are now "green" are fixed. When they can, the team will generate some more keys for those of you who didn't have a verified or properly upgraded account. When done, you can quickly get to your Testing Key by going to your profile here:

    https://stoicstudio.com/forum/profile.php?do=editprofile

    And look under the "Beta Testing Information" section. Let us know if we can assist you with anything else!

    Quote Originally Posted by HawkeyePierce View Post
    Same here guys
    I'll be sending you an email momentarily.
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  10. #10
    I'm still waiting for my beta info.

  11. #11
    my account is connected to steam and i still havn't gotten my beta key emailed

  12. #12
    Community Management Sean's Avatar
    Join Date
    Apr 2012
    Location
    Austin, Texas
    Posts
    485
    Quote Originally Posted by manonthemoon View Post
    my account is connected to steam and i still havn't gotten my beta key emailed
    For those of you who just registered or verified your accounts, the process is not automatic. You will be receiving a testing key when Stoic sends out the next batch. Keep your eyes on your profile and you should see the key in there (more info on that earlier in this thread).
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  13. #13
    I didn't get an email about keys, but I did get the key from the edit profile section and added it to my Steam account. I'm assuming it's the same thing anyway, right?

  14. #14
    Community Management Sean's Avatar
    Join Date
    Apr 2012
    Location
    Austin, Texas
    Posts
    485
    Quote Originally Posted by Yazman View Post
    I didn't get an email about keys, but I did get the key from the edit profile section and added it to my Steam account. I'm assuming it's the same thing anyway, right?
    Correct. And if you're looking for what the email said, I did post a version of it here:

    https://stoicstudio.com/forum/showthr...tions-Included!
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  15. #15
    I either missed the email or never got it. I just linked my Steam account tonight, though. I tried to send a message through the link you gave on the Kickstarter page, but got this error:

    "vBulletin Message
    Invalid Redirect URL (https://www.kickstarter.com/projects/stoic/the-banner-saga/posts/345387?page=2)"

    Please PM me if you have questions, but I'd like to get this sorted.

  16. #16
    Community Management Sean's Avatar
    Join Date
    Apr 2012
    Location
    Austin, Texas
    Posts
    485
    Quote Originally Posted by ZakMckracken View Post
    I either missed the email or never got it. I just linked my Steam account tonight, though. I tried to send a message through the link you gave on the Kickstarter page, but got this error:

    "vBulletin Message
    Invalid Redirect URL (https://www.kickstarter.com/projects/stoic/the-banner-saga/posts/345387?page=2)"

    Please PM me if you have questions, but I'd like to get this sorted.
    By any chance, did you just verify your account, too (within the last 24 hours)? Your profile looks like it has the proper access, just no testing key yet. The team will generate some more keys soon. When done, you can quickly get to your Testing Key by going to your profile here:

    https://stoicstudio.com/forum/profile.php?do=editprofile

    And look under the "Beta Testing Information" section. Once you see the code, there, check out this post which is the email the other users received when their keys were sent out:

    https://stoicstudio.com/forum/showthr...tions-Included!

    And which link exactly was giving you that error?
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  17. #17
    Backer Ambyst's Avatar
    Join Date
    Nov 2012
    Location
    Germany
    Posts
    2
    I haven't revieved a Beta key either, but it was my on fault cause I'm an idiot and didn't check for my Mailbox having enough free space... -_- I hope you can do something about it...


    And, i wasnt logged in with an account when i paid, i got the transaction ID though... Thought it was automated with paypal...
    Sry for this...

    Kind regards Ambyst

    -----------------

    Thank you for your quick response!

  18. #18
    Community Management Sean's Avatar
    Join Date
    Apr 2012
    Location
    Austin, Texas
    Posts
    485
    Quote Originally Posted by Ambyst View Post
    I haven't revieved a Beta key either, but it was my on fault cause I'm an idiot and didn't check for my Mailbox having enough free space... -_- I hope you can do something about it...


    And, i wasnt logged in with an account when i paid, i got the transaction ID though... Thought it was automated with paypal...
    Sry for this...

    Kind regards Ambyst

    -----------------

    Thank you for your quick response!
    I have sent you an email about this. Please respond to that since some of the information you may need to provide is best not posted in a public forum. Or, if you are uncomfortable with that, feel free to either private message me directly or contact us via: https://stoicstudio.com/forum/sendmessage.php
    Sean "Ashen Temper" Dahlberg
    http://www.seandahlberg.com/

  19. #19
    Hi, I just registered, activated and linked my forum account here to steam. Haven't had the time before now, hope I'm not too late to get a beta key at some point

    Cheers

  20. #20
    Developer raven2134's Avatar
    Join Date
    May 2012
    Location
    Manila, Philippines
    Posts
    1,061
    Your not, if you just registered, they generate keys everyday. Just sit tight. If it takes more than a day, contact CM Sean

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •